Terms of Service

Last updated: 10 May 2026

These Terms of Service ("Terms") govern your use of the JettyGo mobile application and website (the "Service"), operated by Mohamed Alsan Azhaar in the Republic of Maldives ("we", "us", "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What JettyGo is

JettyGo is a coordination platform connecting passengers and senders with independent vessel operators in the Maldives. JettyGo:

• Provides software for booking trips and arranging package shipments.
• Facilitates communication of booking and payment information between users and operators.
• Does not own, operate, or charter vessels.
• Does not hold, process, or transmit money. All payments occur directly between users and operators via their own bank accounts.
• Does not guarantee any specific operator's availability, vessel condition, on-time performance, or service quality.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.

4. Bookings, shipments, and payments

When you book a trip or send a package through JettyGo:

• You enter into a direct agreement with the operator. JettyGo is not a party to that agreement.
• You agree to transfer the agreed amount directly to the operator's bank account.
• You agree to upload an accurate and unaltered screenshot of your bank transfer slip when prompted.
• You understand that the operator verifies your payment manually against their own bank statement.
• You acknowledge that if a refund is needed, the operator will transfer it directly back to you using bank account details you provide. JettyGo does not process the refund.

5. Cancellations and refunds

Cancellation and refund policies are set by each operator. JettyGo does not enforce a uniform policy. If you cancel a paid booking or shipment, the operator decides whether and how to refund you, based on their own policy and the circumstances. We will help facilitate communication if a dispute arises.

6. User conduct

You agree not to:

• Upload fake, altered, or forged payment slips.
• Use the Service to facilitate illegal activity, including the transport of prohibited cargo.
• Misrepresent your identity, contact information, or relationship to senders/receivers.
• Harass, abuse, or threaten other users or operators.
• Attempt to circumvent the Service's security or access systems you are not authorized to access.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Operator obligations

If you are an operator using JettyGo:

• You represent that your vessel is properly registered, licensed, insured, and operated in compliance with all applicable Maldivian maritime regulations.
• You agree to honor confirmed bookings and shipments, or to communicate cancellations promptly.
• You agree to verify payments accurately and not to mark unpaid bookings as paid, or to demand additional payment beyond what was agreed.
• You are solely responsible for the safe transport of passengers and packages.
• You agree to handle refunds promptly when applicable.

8. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the conduct, qualifications, or fitness of any operator or user.

9. Limitation of liability

To the maximum extent permitted by law, JettyGo and its founder shall not be liable for:

• Damages, losses, injuries, or claims arising out of any trip, shipment, payment, or refund coordinated through the Service.
• Lost or damaged cargo.
• Delays, cancellations, or no-shows by operators.
• Disputes between users and operators.
• Any indirect, incidental, special, or consequential damages.

Your sole remedy for dissatisfaction with the Service is to stop using it.

10. Indemnification

You agree to indemnify and hold harmless JettyGo and its founder from any claims, losses, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any rights of others.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason including violation of these Terms. You may stop using the Service at any time.

12. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects when changes were last made. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Republic of Maldives. Any disputes shall be resolved in the courts of the Maldives.

14. Contact

For questions about these Terms, contact us:

• WhatsApp: +960 771 1644
• Email: alphapunk404@gmail.com